I just recevied an email from cisco regarding change in CCIE lab payment policy.This change will be exercised starting September 6, 2008.The new policy requires CCIE candidates to submit payment in full 90 days (calendar) prior to your lab date . After 90 days refunds will not be available for canceled lab dates.As per cisco , the change in this policy will allow for lab seats to be open in a timely manner and create more desirable time frames.
CCIE lab exam policy change details:
Here are details :
Lab Exam: Payment Price not confirmed and is subject to change until full payment is made.
Types: Lab sites in China and Japan will only accept payment via wire transfer. All other locations accept online credit card payment (American Express, Visa, Mastercard, or Eurocard) See “Lab Exam: Scheduling and Payment” for details. You are responsible for any fees your financial institution may charge to complete the payment transaction.
Due Date: Full payment must be received at least 90 days before the lab exam date. Only one e-mail notice is sent as a payment reminder. Payments generally take one to seven business days to process, so be sure to initiate payment in advance of the due date. It is important that if payment will be made by wire transfer, that the payment is scheduled well in advance to prevent the lab date being dropped. Exams for which payment is not received by the due date will be automatically dropped from the schedule. If you still wish to take the lab, you must rebook the exam online and complete your payment. There is no guarantee that your original date will still be available once it has been dropped for non-payment. If you book an exam for a date less than 90 days away, you must complete payment on the day you book the exam or the registration cannot be submitted. Candidates are ultimately responsible for making the lab payment in a timely manner and Cisco will not be held liable for any candidates automatically dropped due to non-payment.
Processing: Credit card payments entered into the system will be processed on the payment due date, exactly 90 days prior to your lab date, as will invoices for all payment types. Be sure the company name, invoicing address and email address are complete and accurate to ensure proper delivery of your invoice. No invoices will be generated before the lab exam due date.
Lab Exam: Rescheduling, Canceling and Postponing
Prior to Due Date: Cancellations or changes to the exam date, location, or track must be made prior to the payment due date–90 days before the scheduled lab date. To make any changes, you must log into the Lab Scheduling tool and drop your current lab. Then you can reschedule according to preferred date, location and track. You may book an exam for a date less than 90 days away, if you complete payment on the day you book the exam.
If you need to cancel an exam before the due date, and paid via a wire transfer that has already cleared, you are eligible for a full refund by requesting support via the Certifications Online Support tool.
After Due Date: Changes and cancellations are not permitted after the payment due date–90 days prior to the scheduled lab date–and no refunds will be issued. If you are not able to attend your scheduled lab date, contact support to let them know the lab seat will not be used. You will still forfeit your payment, but you will be allowed to book another exam date immediately. If you do not contact support, you will be marked as a “no show” for the exam and be barred from booking another exam for 30 days.”
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